DELIVERY - 12th August @ 9.30am

Mystery Shops

Mystery shopping is evaluating aspects of your business (or your competitors) through the eyes of a regular customer. Learn how to do it from our experts.

Customer Service Standards

A customer service standard is the interaction between a business and its customers. Customer service standards are excellence, response time, accessibility, delivery time and commitment and must be constantly monitored and incorporated into the strategic planning of a business.

Venue:At Your Desk
Starting:9:30 AM
Tuesday 12th August 2014
Ending:10:30 AM
Phone Enquiries:1300 249 742
Email Enquiries:

DELIVERY - 12th August @ 9.30am