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DELIVERY - 11th November @ 9.30am

Mystery Shops

Mystery shopping is evaluating aspects of your business (or your competitors) through the eyes of a regular customer. Learn how to do it from our experts.

Customer Service Standards

A customer service standard is the interaction between a business and its customers. Customer service standards are excellence, response time, accessibility, delivery time and commitment and must be constantly monitored and incorporated into the strategic planning of a business.

Venue: At Your Desk
Starting: 9:30 AM
Tuesday 11th November 2014
Ending: 10:30 AM
Phone Enquiries: 1300 249 742
Email Enquiries: info@zoominbusiness.com

DELIVERY - 11th November @ 9.30am