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Mystery Shops
Mystery shopping is evaluating aspects of your business (or your competitors) through the eyes of a regular customer. Learn how to do it from our experts.
Customer Service Standards
A customer service standard is the interaction between a business and its customers. Customer service standards are excellence, response time, accessibility, delivery time and commitment and must be constantly monitored and incorporated into the strategic planning of a business.
| Venue: |
At Your Desk |
| Starting: |
9:30 AM |
|
Tuesday 11th November 2014 |
| Ending: |
10:30 AM |
| Phone Enquiries: |
1300 249 742 |
| Email Enquiries: |
info@zoominbusiness.com |
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