Mystery Shops
Mystery shopping is evaluating aspects of your business (or your competitors) through the eyes of a regular customer. Learn how to do it from our experts.
Customer Service Standards
A customer service standard is the interaction between a business and its customers. Customer service standards are excellence, response time, accessibility, delivery time and commitment and must be constantly monitored and incorporated into the strategic planning of a business. | Venue: | At Your Desk | | Starting: | 9:30 AM | | Tuesday 11th November 2014 | | Ending: | 10:30 AM | | Phone Enquiries: | 1300 249 742 | | Email Enquiries: | info@zoominbusiness.com |
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 "DELIVERY - 11th November @ 9.30am")
